Purpose
  • This activity confirms that a Change Request has been completed, typically by conducting subset of tests on one or more builds.
Role:  Test Analyst 
Frequency:  Once a configuration item has been baselined and entered into the configuration management system, all requests to changes to it should go through the official change request management process. 
Steps
Input Artifacts:    Resulting Artifacts:   
Tool Mentors:   

Workflow Details:   

Resolve Change Request To top of page

The Assigned role performs the set of activities defined within the appropriate section of the process (e.g., requirements, analysis & design, implementation, produce user-support materials, design test, etc.) to make the changes requested. These activities will include all normal review and unit test activities as described within the normal development process. The CR will then be marked as Resolved. This signifies that the resolution of this CR is complete and is now ready for verification.

Verify Changes in Test Build To top of page

After the changes are Resolved by the assigned role (analyst, developer, tester, tech writer, and so on), the changes are placed into a test queue to be assigned to a tester and Verified in a test build of the product. A CR that has been Verified in a test build is ready to be included in a release. A CR that fails testing in either a test build or a release build will be placed in the Test Failed state. The owner automatically gets changed to the role who resolved the CR.

Verify Changes in Release Build To top of page

Once the resolved changes have been Verified in a test build of the product, the CR is placed into a release queue to be verified against a release build of the product, produce release notes, etc. and Close the CR.

A Closed CR no longer requires attention. This is the final state a CR can be assigned. Only the CCB Review Admin has the authority to close a CR. When a CR is Closed, the submitter will receive an email notification with the final disposition of the CR. A CR may be Closed: 1) after its Verified resolution is validated in a release build, 2) when its Rejected state is confirmed, or 3) when it is confirmed as a Duplicate of an existing CR. In the latter case, the submitter will be informed of the duplicate CR and will be added to that CR for future notifications (see the definitions of states "Rejected" and "Duplicate" for more details). If the submitter wishes to contest a closing, the CR must be updated and re-Submitted for CCB review.

Typical states that a Change Request may pass through are shown in Concepts: Change Request Management)

Evaluate and verify your results To top of page

Purpose:  To verify that the activity has been completed appropriately and that the resulting artifacts are acceptable. 

Now that you have completed the work, it is beneficial to verify that the work was of sufficient value, and that you did not simply consume vast quantities of paper. You should evaluate whether your work is of appropriate quality, and that it is complete enough to be useful to those team members who will make subsequent use of it as input to their work. Where possible, use the checklists provided in RUP to verify that quality and completeness are "good enough".

Have the people performing the downstream activities that rely on your work as input take part in reviewing your interim work. Do this while you still have time available to take action to address their concerns. You should also evaluate your work against the key input artifacts to make sure you have represented them accurately and sufficiently. It may be useful to have the author of the input artifact review your work on this basis.

Try to remember that that RUP is an iterative process and that in many cases artifacts evolve over time. As such, it is not usually necessary-and is often counterproductive-to fully-form an artifact that will only be partially used or will not be used at all in immediately subsequent work. This is because there is a high probability that the situation surrounding the artifact will change-and the assumptions made when the artifact was created proven incorrect-before the artifact is used, resulting in wasted effort and costly rework. Also avoid the trap of spending too many cycles on presentation to the detriment of content value. In project environments where presentation has importance and economic value as a project deliverable, you might want to consider using an administrative resource to perform presentation tasks.



Rational Unified Process   2003.06.13